Policies - Privacy and Security
Privacy and Security
This web site uses state-of-the-art digital encryption and security technologies
to protect the privacy and security of our member information
and has specific security measures in place to protect the loss, misuse and
alteration of
the information under our control.
All data passing from your computer to this web site is authenticated
and encrypted using 128-bit Secure Socket Layer (SSL) encryption using
technologies provided by Thawte Corporation and Verisign. This is the most
advanced level of encryption available today, and it means that any information
sent from your computer is scrambled in a way which makes it completely
unintelligible if intercepted. When you are on a secure section within
this web site, a padlock will appear at the bottom of your web browser's
screen. This is your assurance that the encryption is in place and that
you are communicating across a secure link.
We do not store any of your credit card information. All credit card transactions
are processed through a third party secure gateway, and the information
your provide is only used for making the current transaction. No credit
card information is ever stored on our servers.
As an additional security measure, all successful and unsuccessful attempts
to login to a member's account are logged in our database along with date/time
stamps, IP addresses, and other detectable information from the user. This
information will be used for law enforcement purposes and for the protection
of our members should there ever be any suspicion of unauthorized access
to our database.
To protect against catastrophic data loss, multiple daily backups are
performed on each of our servers to separate locations throughout the United
States. Hence, if any one of our servers experienced technical difficulties,
our member data would not be at risk.
We also employ a number of physical security mechanisms to ensure the
physical protect of your information. Physical protection of our systems
includes:
•
Environmentally controled fire detection and fire suppression
systems with dry pipe pre-action sprinkler systems
•
N + 1 redundant power supplies, providing dual power feeds
and backup batteries, water coolant systems and generators
•
N + 1 redundant climate control, providing primary and backup
chiller units, cooling towers, and water storage
•
Local network operations center (NOC) for monitoring all data
center operations
•
24x7 monitoring and support of network connection and server
availability
•
24x7 uniformed guard service with interior and exterior closed-circuit
television surveillance
•
Electronic access at all data center entrances, including biometric
hand scanners
•
Electronic key management systems and individually keyed cabinets
As you can tell by reading the above, we take the security and privacy
of all of our member information very seriously. No divorce related site
compares.
How Private is my Information?
All information provided for the completion of your case online will be
guarded according to the standards in effect at the time the information
is provided. Information will not be released for any commercial or other
purpose. Information provided will only be used as necessary for the administration
and maintenance of this site.
Guarantee
Our Online Divorce Assistance Program service is 100% guaranteed.
Our Online Divorce Assistance Program offers a 100% guarantee
that you will be able to obtain a divorce using the documents
produced by our Online Divorce Assistance Program. This is not
a guarantee that you will get a divorce if you decide to stay
together, of course. In the event that the documents are rejected
due to the fault of our Online Divorce Assistance Program, you
will be provided a 100% refund
(no handling fee). Please see our anti-fraud notice for more
information.
Our services are offered in Arizona, Utah, Florida, Texas and California.
Click on one of these states to start the process.
|